Shipping
Ships from the US in 2 to 5 business days after printing.
Every item is printed after you order it. Printing takes 2 to 5 business days, then delivery takes 4 to 10 business days in the United States and 7 to 20 business days elsewhere. Shipping is a flat rate shown at checkout: $5.99 to US addresses and $12.99 to Canada, the United Kingdom, Germany, France, Italy, Spain, the Netherlands and Australia. Orders outside the US may be charged import duties by the carrier.
Returns
Misprinted or damaged items are replaced. Size exchanges are not offered on made-to-order items.
If an item arrives misprinted, damaged or different from what you ordered, email support@duelist.social within 30 days of delivery with your order number and a photo, and a replacement will be sent at no cost. Because each item is made for your order, returns and exchanges for size or fit are not offered, so check the sizing table below before ordering.
Sizing
Chest width in inches, measured across the front of the garment laid flat, one inch below the armhole. Double it for the chest circumference. Measurements come from Printful's size guides and can vary by up to 2 inches.
| Garment | S | M | L | XL | 2XL | 3XL |
|---|---|---|---|---|---|---|
| T-shirt (Bella+Canvas 3001) | 18 | 20 | 22 | 24 | 26 | 28 |
| Long sleeve (Bella+Canvas 3501) | 18 | 20 | 22 | 24 | 26 | n/a |
| Crewneck (Gildan 18000) | 20 | 22 | 24 | 26 | 28 | 30 |
| Hoodie (Gildan 18500) | 20 | 22 | 24 | 26 | 28 | 30 |
The hat, beanie and everything outside apparel come in one size.
Order questions
Email support@duelist.social with your order number. Orders go to print shortly after payment, so address changes and cancellations are possible only before printing starts. Account and site questions go through duelist.social/support.
Where things are made
Everything is printed or embroidered to order by Printful at its US facilities and ships from there.